by udadmin | Sep 19, 2017
Background: Since UpdraftPlus 1.13.8 (autumn 2017), UpdraftPlus has been able to do extra checks upon your database prior to restoration for compatibility. In particular, it will look at the MySQL server that WordPress is running on, and make sure that it supports the...
by Dee Nutbourne | Jan 26, 2016
This question is about how to restore your site to the same location and URL. For information on migrating a site, please see our Migration Guide. For information on moving hosts, please see our ‘How to move hosts’ guide. In the example below, we are...
by udadmin | Jul 11, 2014
On some WordPress setups, you might see something like this when you try to restore your backup, or when you try to install or update UpdraftPlus: This happens if (and only if) WordPress does not have sufficient file permissions to write to the directories which it...
by udadmin | May 21, 2014
Examples: “PCLZIP_ERR_BAD_FORMAT(-10): Invalid archive structure”; “PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature” This is a message that it is possible to see during a restoration or migration operation. If...
by udadmin | Dec 20, 2013
We can’t do this, because we have never had any copies of your backups (unless you paid for and set up access to UpdraftVault storage – in which case you should go to your UpdraftVault page in your account, or fill in our customer support form, with your...
by udadmin | May 27, 2013
Before WordPress 3.5, a new WordPress Network (i.e. Multisite) install used to keep media uploads (images, etc.) in the uploads directory (for the “main” site on the network, site ID 1), and in a separate directory (called blogs.dir by default) for other...
by udadmin | Apr 26, 2013
This question is only relevant if you have the “More Files” add-on (or UpdraftPlus Premium, which includes all add-ons). If you are restoring a site, and restoring WordPress core as part of that restoration, then you will be asked if you wish to include...