• Home
    • Migrator home
    • UpdraftVault home
    • UpdraftCentral home
    • UpdraftClone home
    • WP Optimize
  • Features
    • Full feature list
    • Screenshots
    • Backup plugin comparison
    • Testimonials
  • Blog
  • About us
    • Vacancies
  • Support
    • Support home
    • FAQs
    • How to backup a WordPress site
    • Pre-sales question
    • Customer support form
    • Forums
    • Data protection and privacy centre
    • Affiliate Scheme
  • My account
    • Login / home
    • My purchases
    • My UpdraftVault
    • My UpdraftCentral
    • My clones (UpdraftClone)
    • Get support
    • Change password
  • Buy Premium
    • Buy Premium
    • Full Shop
Select Page

How can I find my order number?

If you’re not sure of your order number, then here are some ways to find it…

  1. In your account page, here. This is the easiest way.
  2. In your email order receipt – search your emails for “UpdraftPlus”
  3. In your PayPal receipt, if you paid by PayPal – not the PayPal transaction ID, but further down… look for the words “Invoice ID: UD-(some numbers)”

Failing that, we can usually find your order number from other information if you are using the email address that you purchased with, or if your site has been connected for updates – just indicate that you don’t know it when filling in the support form. However, note that this will delay support whilst we perform a manual search, so it is always better if you can supply it.

Posted in: Account management

twitterlinkedinFacebook

  • All-In-One Security (AIOS)
  • Easy Updates Manager
  • News
  • Other WordPress news
  • Security
  • Tips and tricks
  • Training materials
  • Updates
  • UpdraftCentral
  • UpdraftClone
  • UpdraftPlus advantages
  • UpdraftPlus development news
  • Vacancies
  • WP Optimize

PRODUCTS

UpdraftPlus Free
UpdraftPlus Premium
UpdraftVault
UpdraftClone

Support

Pre-sales questions
Free support
Premium support
Data protection & privacy

‘How-to’ Blogs

Backup your WordPress site
Create a staging/cloning site
Backup your WordPress database
Restore your WordPress site to a previous date

Other Plugins

WP-Optimize
UpdraftCentral
All-In-One Security (AIOS)
WP Overnight
  • Facebook
  • Twitter
  • RSS
  • YouTube

UpdraftPlus is a trademark of Updraft WP Software Ltd.
UK registered company number: 8570611, VAT number: 202 1260 80
Product development and marketing in co-operation with XIBO Ltd, Cardiff, UK.

7ads6x98y