If you’re not sure of your order number, then here are some ways to find it…
- In your account page, here. This is the easiest way.
- In your email order receipt – search your emails for “UpdraftPlus”
- In your PayPal receipt, if you paid by PayPal – not the PayPal transaction ID, but further down… look for the words “Invoice ID: UD-(some numbers)”
Failing that, we can usually find your order number from other information – just indicate that you don’t know it when filling in the support form.
Posted in: Account management