Add-ons expiring

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  • This topic has 3 replies, 2 voices, and was last updated 5 years ago by Bryle Crodua.
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  • November 25, 2019 at 4:05 pm #466161
    Dave
    Participant

    Hi,
    I purchased a premium subscription, which includes all add-ons, and this expires in September 2020. Previous to that though, I had purchased 2 licenses for Dropbox Sub-folders. I am now getting a warning that these licenses will expire soon and that I should renew, But, these licenses should now be covered under the premium license no? If so, what do I need to do to make sure that I do not lose access to the dropbox folders I am now currently using.

    Dave

    November 26, 2019 at 3:18 pm #466679
    Bryle Crodua
    Moderator

    Hi Dave,

    Please can you provide us your UpdraftPlus.com email address please? So we can check your licences.

    Regards,
    Bryle

    December 15, 2019 at 10:24 pm #478457
    Dave
    Participant

    [email protected]

    December 17, 2019 at 4:52 pm #479454
    Bryle Crodua
    Moderator

    Hi Dave,

    I have refreshed your license now. Can you please check and confirm if everything is okay now?

    Regards,
    Bryle

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