Assign new UpdraftPlus licence purchased to a specific WordPress site

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • March 16, 2020 at 2:41 pm #533486
    Erwan
    Participant

    Hi there,

    Once I get logged on your site, as I check the “My Account” > “My Purchases” page, I can see that since my paid renewal for the UpdraftPlus Premium plugin today I have “3 available licences (…)” and among them: “Update subscription expires: 2021-03-23. (2 times)”.

    Which is fine, but I still have a warning message displayed on my WordPress dashboard pages on this site: “erwan-francois.info”. It says: “Your paid access to UpdraftPlus updates for this site will soon expire. To retain your access, and maintain access to updates (including future features and compatibility with future WordPress releases) and support, please renew.”

    So I would like to have one of the two available licences expiring in 2021 assigned to this site: http://www.erwan-francois.info. How could I do this?

    Regards,
    Erwan

    March 16, 2020 at 11:58 pm #533817
    Bryle Crodua
    Moderator

    Hi,

    To check further on this, could you provide us your UpdraftPlus account email?

    Regards,
    Bryle

    March 18, 2020 at 7:39 pm #535007
    Erwan
    Participant

    Hello,
    Do you really need me to post my email address on a forum? You’ll find only one email address associated with this domain name among your clients. It starts with “erwan@”.

    Thank you
    Regards
    Erwan FRANÇOIS

    March 19, 2020 at 5:32 am #535306
    Bryle Crodua
    Moderator

    Hi,

    You can set your reply as Private. You should see the option below this message field.

    Regards,
    Bryle

    March 19, 2020 at 6:58 am #535335
    Erwan
    Participant
    This reply has been marked as private.
    March 19, 2020 at 8:55 am #535382
    Bryle Crodua
    Moderator

    Hi,

    Thank you!
    “So I would like to have one of the two available licences expiring in 2021 assigned to this site: https://www.erwan-francois.info. How could I do this?”
    – I already have adjusted the date for https://www.erwan-francois.info. Please check and confirm. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

    Regards,
    Bryle

    March 19, 2020 at 9:39 am #535405
    Erwan
    Participant

    Hi Bryle,
    Checked and everything seems fine now, thanks for your help.
    Regards,
    Erwan

    March 19, 2020 at 3:59 pm #535523
    Bryle Crodua
    Moderator

    Hi Erwan,

    Great! Glad it is working now.

    Regards,
    Bryle

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Viewing 8 posts - 1 through 8 (of 8 total)
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