Backup doesn't finish

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  • #134298
    Brad
    Participant

    I am having trouble with updraft on one of my websites. It seems to stick while running the backup and never finishes it. I’m not sure what is causing the issue.

    Wordpress version 4.3.1
    UpDraft Plus version 2.11.15.21

    screenshot

    Log File

    #134299
    udadmin
    Keymaster

    Hi,

    It appears to crash immediately upon beginning to talk to Google. This suggests a conflict with another plugin – probably another plugin is interfering. I notice that your backups were working until Nov 11. What plugins have you updated since then?

    David

    #134300
    udadmin
    Keymaster

    Actually, if you were able to share the “plugins” backup zips from the first “not finished” backup, and the one immediately before (i.e. the last that did finish), then I could then compare them and find the culprit (probably!). e.g. Share via a Google Drive or Dropbox shared link.

    David

    #134303
    Brad
    Participant
    This reply has been marked as private.
    #134308
    udadmin
    Keymaster

    If you de-activate the plugin “Google Calendar Events”, and then attempt a backup to Google Drive, then does it then succeed?

    David

    #134312
    Brad
    Participant

    Yep. That solved the problem! Thanks! I don’t even need that plugin so I’ll just leave it disabled.

    #134318
    udadmin
    Keymaster

    Hi Brad,

    Thank you! We’ve just released a new UpdraftPlus version which resolves the conflict. So, feel free to update and re-activate the calendar plugin if you need to.

    Best wishes,
    David

Viewing 7 posts - 1 through 7 (of 7 total)
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