Backup has finished running but nothing happens

[Li HuangParticipant]

Hi there,

i was trying to run a backup of my site by clicking the Backup Now button, soon within 2 seconds a popup box with a green tick showed up says Backup has finished running, but i did not see anything happen, i checked the log and only shows a few lines:

0000.000 (0) Opened log file at time: Fri, 12 Apr 2024 09:36:15 +0000 on https://sensorie.com.au
0000.001 (0) UpdraftPlus WordPress backup plugin (https://updraftplus.com): 2.16.21.1 WP: 6.4.2 PHP: 8.0.30 (litespeed, Linux s08de.syd6.hostingplatform.net.au 3.10.0-962.3.2.lve1.5.81.el7.x86_64 #1 SMP Wed May 31 10:36:47 UTC 2023 x86_64) MySQL: 10.6.17-MariaDB WPLANG: en_AU Server: LiteSpeed safe_mode: 0 max_execution_time: 900 memory_limit: 256M (used: 48.4M | 50M) multisite: N openssl: OpenSSL 1.1.1w 11 Sep 2023 mcrypt: N LANG: ZipArchive::addFile: Y
0000.030 (0) Free space on disk containing Updraft’s temporary directory: 350782.9 MB
0000.033 (0) Tasks: Backup files: 1 (schedule: manual) Backup DB: 1 (schedule: manual)

can you please help resolving this.

Regards，
Weallen

[Li HuangParticipant]

This reply has been marked as moderator-only.

[Bryle CroduaModerator]

Hi Weallen,

It shows that you are still using an outdated version of the plugin.
Can you update the plugin to the latest version and re-run the backup process?

Kind Regards,
Bryle

[Author]

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