Backup not succeeding

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  • This topic has 4 replies, 3 voices, and was last updated 3 years ago by Bryle Crodua.
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  • #1282387
    John Berger
    Participant

    Even after optimising, the Updraft backup is unsuccessful. What can I do about this?

    #1282388
    John Berger
    Participant
    This reply has been marked as moderator-only.
    #1282500
    Bryle Crodua
    Moderator

    Hi,

    Please could you send us a copy of the latest full backup log?

    This can be found in the UpdraftPlus Existing Backups tab.
    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    #1283499
    John Berger
    Participant

    Hi Bryle, thanks for your reply. Here’s the link to the log file:

    log file

    Cheers,

    John

    #1284068
    Bryle Crodua
    Moderator

    Hi,

    Thank you for sending the log file.

    It appears that the backup has been timed out or killed off.

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 100Mb save your settings and run a new process.

    Best Wishes,
    Bryle

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