Backup not working: Error: popen failed

[office185Participant]

Hello,

I keep getting error messages when trying to update. I can’t make sense of the log. I would attach it as a file but i can’t seem to do that.

i noticed these lines in the log:

0000.046 (0) Error: popen failed
0000.047 (0) Testing: /bin/zip
0000.050 (0) PHP event: code E_WARNING: popen() has been disabled for security reasons (line 1545, wp-content/plugins/updraftplus/class-updraftplus.php)

[udadminKeymaster]

Hi,

Is that where the log ends? Add this early in your wp-config.php:

define('UPDRAFTPLUS_NO_BINZIP', true);

David

[office185Participant]

Hello,

Thanks for your response, here are the last lines in the last log;

6682.229 (5) This backup set (1525679619) was an automatic backup, and we have not yet reached any retain limits, so it will not be counted or pruned. Skipping.
6682.229 (5) This backup set remains non-empty (f=1/d=0); will retain in history
6682.229 (5) Retain: saving new backup history (sets now: 9) and finishing retain operation
6682.232 (5) Resume backup (6a2ae5e66841, 5): finish run
6682.234 (5) There were errors in the uploads, so the ‘resume’ event is remaining scheduled
6682.238 (5) Rescheduling resumption 6: moving to 1500 seconds from now (1550542921)
6682.240 (5) The backup has not finished; a resumption is scheduled.

i tried adding your code but it still doesn’t work. I am getting this message after about 10 minutes of backing up “Waiting until scheduled time to retry because of errors”

[Dee NutbourneModerator]

Hi,

Please could you send us a full copy of the latest log (while the extra line of code was active)?
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Bets Wishes,
David N

[office185Participant]

Hello,

You can find the full log here:

https://pastebin.com/Kkx8BtF0

[Bryle CroduaModerator]

Hi,

The log shows “0650.799 (0) Error message: OneDrive: Account is not authorized (invalid_grant). AADSTS700082: The refresh token has expired due to inactivity. The token was issued on 2018-08-22T10:04:57.6985524Z and was inactive for 90.00:00:00.
Trace ID: f3d0f3b9-d029-4ae5-b0e5-f904d36e7300
Correlation ID: 8db95e5e-9987-449a-8abe-b16150841c8b”

Can you please try to reauthenticate your OneDrive remote storage?
Also, we recommend you to update to PHP 7. For info, please check here – https://updraftplus.com/php-version-matter/

Regards,
Bryle

[Author]

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