Backup unsuccessfully sent to remote storage

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  • This topic has 8 replies, 2 voices, and was last updated 3 years ago by Vanessa.
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  • #1305497
    web94
    Participant

    Hi there,

    We did run a successful backup on WordPress. See here – https://ibb.co/rvgDmQm. However, when I try another backup sent to our remote storage, Backup and it seems there is an error on the ColdCalm site – see the log here – https://drive.google.com/file/d/1X08o1-mAtBD8Ojtpww2BaRCP1z-Xq0tY/view?usp=sharing

    The same issue is with our Arnicare site. See the log here https://drive.google.com/file/d/1RbFDNdUAKyJmKtgm543wssJxzqlrq-O5/view?usp=sharing

    Please get help. Thanks!

    #1305498
    web94
    Participant
    This reply has been marked as moderator-only.
    #1305514
    web94
    Participant

    Also, I notice that if the backup stores successfully today and tomorrow backup will replace today’s backup. We want to keep both, we don’t want to replace. How can we do it?

    #1308373
    web94
    Participant

    We are still having an issue with the backup on our Arnicare site. Please see the log here – https://drive.google.com/file/d/1qNl0vaUPLpvkxW8xKgWpHaLof2vdqXVQ/view?usp=sharing. Thank you!

    #1309259
    Vanessa
    Moderator

    Hi,

    For the ColdClam site, it looks like you need to re-authenticate with Dropbox. Can you please try to Wipe settings from UpdraftPlus > Advanced tools > Wipe settings, Click the ‘wipe settings’ button. Then re-setup your Dropbox

    Arnica- Can you install the free plugin WPCrontrol and navigate to the Cron events. Do you see any overdue tasks?

    Regarding your question about storing your backups, if you go to the Settings tab you should be able to set your retentions limits. In the bit that says “..and retain this many backups” what do you have here?

    #1309298
    web94
    Participant

    Hi,

    Here is the sheet for all Cron events – https://drive.google.com/file/d/1f_vYKyP_QwqMoJ6gowByrRCUJBPx38bZ/view?usp=sharing

    Please take a look and let me know what I should do next. Thank you!

    #1309341
    Vanessa
    Moderator

    Hi,

    It looks like your site scheduler is OK.
    Can you try upping your Memory limit by adding the following to your wp-config.php

    define(‘WP_MEMORY_LIMIT’, ‘512M’);

    #1309368
    web94
    Participant

    Hi,

    It keeps running infinitely after upping my Memory limit. Here is the log – https://drive.google.com/file/d/1-bxrsAMP9F3VKD0qLXWNhISVON6JfgYE/view?usp=sharing

    Thank you!

    #1309988
    Vanessa
    Moderator

    Hi,

    Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files. To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb, save your settings and run a new process.

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