Backups not updating in Amazon S3

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • February 24, 2017 at 5:09 pm #195776
    Robin Eyre
    Participant

    Hi,

    I’ve been backing up a site daily for the past week to Amazon S3. Looking at the S3 bucket everything is fine until 22 Feb, i.e. 2 days ago.

    I go to the WP site and look in Existing Backups > Rescan remote storage to see it’s been backed up on 23rd and 24th – but these don’t appear in the S3 bucket. I’ve not changed any settings. The site successfully connects with the bucket when I click Settings > Test S3 Settings. It’s set to Daily at 00:05. Even when I do a test backup the new backup appears in the WP Updraft Existing Backups, but not the S3 bucket.

    I’ve not changed a thing. What’s happened?

    Grateful for your help.

    Thanks.

    Robin

    February 24, 2017 at 5:10 pm #195777
    Robin Eyre
    Participant
    This reply has been marked as private.
    February 24, 2017 at 6:41 pm #195808
    Dee Nutbourne
    Moderator

    Hi Robin,

    Please could you send us a copy of the latest backup log?
    This can be found in the Existing Backups tab.

    The contents will be too long to post here directly, but you can use an online service such as Pastebin, and post the link here.

    Best Wishes,
    David N

    February 25, 2017 at 9:25 am #195900
    Robin Eyre
    Participant
    This reply has been marked as private.
    February 25, 2017 at 9:52 am #195901
    Robin Eyre
    Participant

    Hi David,

    I see the problem’s also occurred on another client’s website, http://www.fstoppress.com. Updraft says it’s backed up daily but the S3 bucket only runs up to 11th Feb, i.e 14 days ago.

    FYI, if I create another bucket and connect Updraft to it, it works – the data is in the S3 bucket after backup. I tried this with fptrainingltd.co.uk last night and it worked. I’ll try it again now with fstoppress.com.

    I’ll attach the log in a private message.

    Regards,

    Robin

    February 25, 2017 at 9:54 am #195902
    Robin Eyre
    Participant
    This reply has been marked as private.
    February 25, 2017 at 12:26 pm #195914
    udadmin
    Keymaster

    Hi,

    The backup appears to have worked fine, and shows the backup set being sent successfully to both S3 and Google Drive.

    What tool are you using to check your S3 bucket? Can you send a screenshot of what you’re seeing? Plus one of your ‘Existing Backups’ display?

    David

    February 25, 2017 at 2:19 pm #195924
    Robin Eyre
    Participant
    This reply has been marked as private.
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