Cancel Enterprise

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  • July 3, 2021 at 2:16 pm #1167160
    Robin Eyre
    Participant

    Hi,

    I had a renewal email for my enterprise subscription. Can you please cancel it? I can’t find anywhere if it’s automatically renewed and/or if I can cancel it.

    I would like to buy the Premium instead but only at the expiry of the existing enterprise one (which I was told by Bryle on 9th February was 30th July). I see no benefit to renewing it before. Is that right?

    Can you please let me know?

    Regards,

    Robin

    July 3, 2021 at 2:16 pm #1167161
    Robin Eyre
    Participant
    This reply has been marked as moderator-only.
    July 5, 2021 at 4:30 am #1168085
    Bryle Crodua
    Moderator

    Hi Robin,

    You can renew in advance or after your license expires. Our system will automatically extend a year to your current subscription.

    Please let me know if you still want to cancel?

    Thanks,
    Bryle

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