Cancelling all licenses

UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Cancelling all licenses

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • August 24, 2017 at 1:31 pm #226118
    Burkhard
    Participant

    Hello, in September I would renew my subscription, but would like to reset all licenses. Is this possible, or do I have to cancel my subscription and buy a new one without discount?

    Best regards
    Burkhard

    August 24, 2017 at 5:23 pm #226173
    Dee Nutbourne
    Moderator

    Hi Burkhard,

    If you wish to install UpdraftPlus on entirely new sites, you can purchase a brand new subscription without renewing. The existing licenses will expire, and the new licenses will be available.

    Alternatively, if UpdraftPlus Premium is no longer installed on the old licenses, you can renew and then contact our support team. We can then reset the licenses for you as a courtesy.

    Best Wishes,
    David N

    August 30, 2017 at 7:59 pm #227139
    Burkhard
    Participant
    This reply has been marked as private.
    August 31, 2017 at 4:04 pm #227287
    Dee Nutbourne
    Moderator
    This reply has been marked as private.
    August 31, 2017 at 4:56 pm #227294
    Burkhard
    Participant
    This reply has been marked as private.
  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Cancelling all licenses’ is closed to new replies.