Cannot connect to onedrive

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Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 15, 2020 at 4:02 pm #532916
    updraftplus150
    Participant

    I am no longer able to link my backups with onedrive. When I register, I get a window that is not possible with a private account. Instead I should use a company account, university or scool account.
    What’s wrong?
    I have a paid account with updraftplus and on the other hand I have a paid tariff with onedrive.

    thanks for help

    March 16, 2020 at 2:23 pm #533470
    Bryle Crodua
    Moderator

    Hi,

    Sorry, can you please provide us the UpdraftPlus version that is installed on your website?
    Just to double check.

    Regards,
    Bryle

    March 24, 2020 at 11:54 pm #539070
    updraftplus150
    Participant

    My version is Version: 2.16.22.24
    Domain https://canopy-formation.eu

    Regards,
    Thomas

    March 25, 2020 at 2:28 pm #539420
    Bryle Crodua
    Moderator

    Hi,

    Thanks for the info.

    May I know what is the exact error you are getting when you connect it to your OneDrive remote storage?

    Regards,
    Bryle

    March 26, 2020 at 11:13 pm #540477
    updraftplus150
    Participant

    What I wrote already: “When I register, I get a window that is not possible with a private account. Instead I should use a company account, university or school account.”

    But I experienced a surprise today. Something must have changed in the background. The updates can be saved to onedrive at once or are stored there.

    Thank you anyway for your help

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