Cannot Renew – Checkout Not Working

UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Cannot Renew – Checkout Not Working

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • May 3, 2022 at 12:10 pm #1434183
    Nick
    Participant

    I can add a premium renewal, but checkout just hangs. If I try to start over by adding to the cart then adding the fortyoffrenewal code, the code does not change the price, and checkout still hangs. I am uing current version of Chrome for OSX, and have tried incognito and also Firefox.

    May 3, 2022 at 12:10 pm #1434184
    Nick
    Participant
    This reply has been marked as moderator-only.
    May 3, 2022 at 12:22 pm #1434193
    Nick
    Participant

    Went back to the checkout and now I am seeing a message saying Cloudflare has rate-limited me.

    May 3, 2022 at 12:25 pm #1434194
    Bryle Crodua
    Moderator

    Hi,

    Apologies for the inconvenience.
    Can you try and select ‘Subscription’ renewal method and apply the ‘fortyoffrenewal’ coupon code?
    If it still hangs and won’t work, let us know.

    Regards,
    Bryle

    May 3, 2022 at 12:31 pm #1434199
    Nick
    Participant

    Still hangs and it doesn’t look like it applied the discount.

    May 3, 2022 at 1:07 pm #1434230
    Nick
    Participant

    Update: I was able to successfully renew.

    May 3, 2022 at 3:24 pm #1434344
    Bryle Crodua
    Moderator

    Hi Nick,

    Glad you were able to successfully renew your license.

    Best Wishes,
    Bryle

  • Author
    Posts
Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Cannot Renew – Checkout Not Working’ is closed to new replies.