Dropbox failed 400

[PeterParticipant]

Hello, I use the latest version and if I call the remove folder on dropbox I get the error 400.

What can be wrong?

Best regards, Peter

[Dee NutbourneModerator]

Hi Peter,

Please can you ensure that you are on version 2.12.25 of UpdraftPlus, and then re-authenticate with Dropbox?

Best Wishes,
David N

[AndyParticipant]

We are getting the same error on new installs.

We authenticate and can do a backup which gets transferred up but when you do a scan or remote storage we get “Dropbox: Dropbox returned an unexpected HTTP response: 400”

On another site we want to restore from drop box ..latest versions and authenticate but scanning remote store “Dropbox: Dropbox returned an unexpected HTTP response: 400”

both on different server types.. on on a dedicated server,so i can manipulate php or what ever you need.

sorts of means we cannot migrate any sites t the moment!!

when i do a rescan, this appears in access log:

tecknatest3.co.uk 217.44.100.130 – – [14/Nov/2016:22:16:08 +0000] “GET /wp-admin/admin-ajax.php?action=updraft_ajax&subaction=historystatus&nonce=d52b38fcc9&rescan=1&remotescan=1 HTTP/1.1” 200 12135 “https://www.tecknatest3.co.uk/wp-admin/options-general.php?page=updraftplus&action=updraftmethod-dropbox-auth&state=(snip)%3D%3D&code=(snip)” “Mozilla/5.0 (Windows NT 10.0; WOW64; rv:49.0) Gecko/20100101 Firefox/49.0”

[AndyParticipant]

in case it helps:
____________
{“version”:”1.12.19″,”epoch_date”:1479162139494,”local_date”:”14/11/2016, 22:22:19″,”network_site_url”:”https://www.tecknatest3.co.uk”,”data”:{“updraft_interval”:”weekly”,”updraft_startday_files”:”0″,”updraft_starttime_files”:”00:05″,”updraft_retain”:”5″,”updraft_interval_database”:”weekly”,”updraft_startday_db”:”0″,”updraft_starttime_db”:”00:05″,”updraft_retain_db”:”5″,”updraft_service”:[“dropbox”,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″,”0″],”updraft_dropbox”:{“folder”:”tecknatest3couk1001″},”updraft_s3_endpoint”:””,”updraft_s3″:{“accesskey”:””,”secretkey”:””,”path”:””,”rrs”:”STANDARD”,”server_side_encryption”:”0″},”updraft_cloudfiles”:{“authurl”:”https://auth.api.rackspacecloud.com”,”region”:”DFW”,”user”:””,”apikey”:””,”path”:””},”updraft_googledrive”:{“clientid”:””,”secret”:””,”folder”:”UpdraftPlus”},”updraft_onedrive”:{“folder”:””},”updraft_ftp”:{“host”:””,”user”:””,”pass”:””,”path”:””,”passive”:”1″},”updraft_azure”:{“account_name”:””,”key”:””,”container”:””,”directory”:””},”updraft_sftp_settings”:{“host”:””,”port”:”22″,”user”:””,”pass”:””,”key”:””,”path”:””,”scp”:”0″},”updraft_googlecloud”:{“clientid”:””,”secret”:””,”project_id”:””,”bucket_path”:””,”storage_class”:”STANDARD”,”bucket_location”:”US”},”updraft_webdav_settings”:{“url”:””,”webdav”:”webdav://”,”user”:””,”pass”:””,”host”:””,”port”:””,”path”:””},”updraft_s3generic”:{“endpoint”:””,”accesskey”:””,”secretkey”:””,”path”:””},”updraft_openstack”:{“authurl”:””,”tenant”:””,”region”:””,”user”:””,”password”:””,”path”:””},”updraft_dreamobjects”:{“endpoint”:”objects-us-west-1.dream.io”,”accesskey”:””,”secretkey”:””,”path”:””},”updraft_include_plugins”:”1″,”updraft_include_themes”:”1″,”updraft_include_uploads”:”1″,”updraft_include_uploads_exclude”:”backup*,*backups,backwpup*,wp-clone,snapshots”,”updraft_include_wpcore_exclude”:””,”updraft_include_others”:”1″,”updraft_include_others_exclude”:”upgrade,cache,updraft,backup*,*backups,mysql.sql,debug.log”,”updraft_include_more_path”:[“”],”updraft_encryptionphrase”:””,”updraft_email”:[“”],”updraft_split_every”:”400″,”updraft_delete_local”:”1″,”updraft_dir”:”updraft”,”updraft_autobackup_default”:”1″,”updraft_include_wpcore”:”0″,”updraft_include_more”:”0″,”updraft_backupdb_nonwp”:”0″,”updraft_report_warningsonly”:[“0″],”updraft_report_wholebackup”:[“0″],”updraft_log_syslog”:”0″,”updraft_debug_mode”:”0″,”updraft_ssl_useservercerts”:”0″,”updraft_ssl_disableverify”:”0″,”updraft_ssl_nossl”:”0″}}

[udadminKeymaster]

Hi Andy,

Please can you confirm the exact/full version number of UpdraftPlus that shows on the UpdraftPlus settings page?

David

[AndyParticipant]

Backup and restore: take backups locally, or backup to Amazon S3, Dropbox, Google Drive, Rackspace, (S)FTP, WebDAV & email, on automatic schedules.
Version 2.12.25.22 | By UpdraftPlus.Com, DavidAnderson | View details | Check for updates

ill post a 2nd private message with log in details so you can play ..its a sandbox so have fun!

Andy

[AndyParticipant]

This reply has been marked as private.

[AndyParticipant]

This reply has been marked as private.

[AndyParticipant]

sorry .. ssl cert for tecknnatest9 now sorted …

[RichardParticipant]

Having the same issue with Dropbox 404 retrieving backups, what was the solution?

[Dee NutbourneModerator]

Hi Andy,

Please could you remove the UpdraftPlus App from your Dropbox account? This can be done through your Dropbox security settings (remove any UpdraftPlus app).

Then could you try re-authenticating again?

Best Wishes,
David N

[AndyParticipant]

There isnt yet. Ive given them two sandpit sites on differing servers, so hopefully that might help.

Dont upgrade older versions and dont re-auth.

Our sites are still backing UP to the cloud but getting a directory listing from the cloud isnt working.

A

[AndyParticipant]

David, not sure I can do that, have 160 sites linked to it.

Would that mean re-authing every site?

A

[AndyParticipant]

Because of the change I have two linked:

UpdraftPlus.Com UpdraftPlus.Com – 5 sites

UpdraftPlus UpdraftPlus – 160 sites

I could try and remove the lesser?

A

[AndyParticipant]

ok … removed updraftplus.com from dropbox (didnt remove updraft but they are separate on dropbox)

went to https://tecknatest9.co.uk and re-auth’ed , this added updraftplus.com back into dropbox

Still same problem, you can see on that account.

“Dropbox: Dropbox returned an unexpected HTTP response: 400”

[Author]

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