Dropbox failed 400

[AndyParticipant]

must be related to api change.

temp answer is reinstall updraftplus.2.12.18 and dont upgrade! until resolved

[MarkParticipant]

I’ve got the exact same problem.

Did a vanilla install of a WP site yesterday, just to do some test building (NB: I’m not a true dev, so I can’t answer too many tech queries).

Went through the installation & authentication process that I’ve done many times before. Result: Dropbox 400 error.

Installed UDP version is 2.12.25.22

Just FYI…

MT

[Dee NutbourneModerator]

Hi Andy,

Would it be possible to send us login credentials for the site so we can take a first-hand look?
You can send us the credentials through our customer support form.

Please could you include this thread’s URL in the ticket: https://updraftplus.com/forums/topic/dropbox-failed-400/
Best Wishes,
David N

[AndyParticipant]

hi,

I sent reply
#180283 /
#180284 as private replies .. can you not see those?

A

[Dee NutbourneModerator]

Hi Andy,

Ah yes, thank you. We will perform some tests on the sandbox site.

Best Wishes,
David N

[AndyParticipant]

super ..if you need us to re-auth … drop us a line and we will asap and if you need phpinfo etc or logs

life shouldn’t be to hard

A

[RichardParticipant]

I’m dealing with the same issue also tried removing Updraft app from dropbox and re-auth but it didn’t help.

[udadminKeymaster]

Hi Andy,

Thank you for the details – I have logged in and confirmed that I get the same problem. Please can you also send FTP login credentials so that I quickly experiment with the code and see what further information is coming back from Dropbox to guide us to a solution?

Many thanks,
David

[AndyParticipant]

This reply has been marked as private.

[AndyParticipant]

This reply has been marked as private.

[AndyParticipant]

ok …just posted two private messages :)

Enjoy

[udadminKeymaster]

Hi,

Thanks. This is now fixed in the just-released 2.12.26; please update!

Many thanks,
David

[AndyParticipant]

super job.

tried it on two sites and all good .. well done.

ive got another error with zip on plesk servers but that can wait for another day and another ticket.

thanks

Andy

[RichardParticipant]

Still having this issue

Removed Updraft.com App from dropbox again and reauthed.

Rescanned remote storage and can see all backups no problem.

But when I try to restore get the following errors

Using Updraft Version 2.12.27.22

Retrieving (if necessary) and preparing backup files…

XDownload plugins (Nov 17, 2016 9:28):
Error: Download failed
The requested URL returned error: 404 Not Found
The requested URL returned error: 404 Not Found
XDownload themes (Nov 17, 2016 9:28):
Error: Download failed
The requested URL returned error: 404 Not Found
The requested URL returned error: 404 Not Found
XDownload uploads (Nov 17, 2016 9:28):
Error: Download failed
The requested URL returned error: 404 Not Found
The requested URL returned error: 404 Not Found

Last message:

Dropbox error: path (line: 223, file: /home/username/public_html/plugins/updraftplus/includes/Dropbox2/OAuth/Consumer/Curl.php) (Nov 17 11:29:31)

[Dee NutbourneModerator]

Hi Andy,

We believe that we have found the source of the issue, and have pushed a new release.
Please could you update to version 2.12.27 and try again?

Best Wishes,
David N

[Author]

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