Email Support bad

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  • #454004
    Kees
    Participant

    Support bad I want to email for the error.
    I have purchased a new license for the onedrive but it continues to see the old license, not the new one.

    I cannot reset it myself
    Please help

    #454057
    Bryle Crodua
    Moderator

    Hi,

    Apologies.
    To further check on this, could you provide us your UpdraftPlus account email?

    Regards,
    Bryle

    #457009
    Kees
    Participant
    This reply has been marked as private.
    #457184
    Bryle Crodua
    Moderator

    Hi,

    Apologies for that.

    It appears that the license did not get updated properly.
    I have adjusted it now and you should be able to update it. The renewal message should also now disappear.

    Regards,
    Bryle

Viewing 4 posts - 1 through 4 (of 4 total)
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