Error HTTP code: not_authed

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  • November 21, 2017 at 8:45 am #243600
    Edwin
    Participant

    Last days I am getting errors on several sites that backup to MS Onedrive using Updraft.
    The error: An error response was received; HTTP code: not_authed

    The files stay on the webserver and are not uploaded to Onedrive.

    WP versions 4.8.3
    Updraft version: 2.13.13.22

    November 22, 2017 at 7:31 am #243856
    Edwin
    Participant

    It would be nice to get some support on this issue.
    More and more sites are giving this error. My diskspace is getting full because of this.

    Thank you.

    November 22, 2017 at 5:05 pm #244010
    Dee Nutbourne
    Moderator

    Hi,

    Please could you try re-authenticating with OneDrive?
    Does the issue persist after re-authenticating?

    Best Wishes,
    David N

    November 23, 2017 at 7:50 am #244107
    Edwin
    Participant

    Hi David,
    Thank you for your reply.

    Just re-authenticating does not work. In the Settings of Updraft I have to deselect OneDrive – save – Select Onedrive – remove Client Id and secret and save again.
    After the that the backup works again. And I have to remove backup files through FTP also.

    It is just that it worked fine untill last weekend and after that I got several warnings each day of diskspace being filled up. Yesterday I spend hours going through multiple sites doing the action described above. And still have to do more sites. That is eating up my time.

    So what could cause this, has Onedrive changed anything?

    Regards
    Edwin

    November 27, 2017 at 4:17 pm #245345
    Dee Nutbourne
    Moderator

    Hi Edwin,

    It appears that you were still on the old OneDrive authentication method.
    A few months ago, we changed how UpdraftPlus authenticates with OneDrive by default, which does not require a custom OneDrive app.

    Sites using the existing method should not be affected, and the existing method should still work.
    However, it is possible that something has changed on OneDrive’s side. I will forward this to our developers for further investigation.

    I’m afraid that any backup files already stored on the server will need to be removed either via FTP, or by deleting the backups in question via the Existing Backup tab.

    Apologies for the inconvenience.

    Best Wishes,
    David N

    November 27, 2017 at 4:35 pm #245366
    Edwin
    Participant

    Hi David

    Thank you for your reply.
    Probably One drive changed something. I already have been going through the sites as described in my last reply.
    For the majority of the sites this was necessary. As I found the first issues arised around November 17th

    Thank you and have an nice day/evening.

    Regards
    Edwin

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