Error when Email backup log

Viewing 15 posts - 1 through 15 (of 19 total)
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  • #587339
    Michel Dessaintes
    Participant

    Hi,

    There is an error sending email of the backup log. The error is the following: (obtained via “Display wp_mail Error Messages” plugin)

    WP_Error Object ( [errors] => Array ( [wp_mail_failed] => Array ( [0] => Invalid address: (setFrom) wordpress@ ) ) [error_data] => Array ( [wp_mail_failed] =…

    My WP do send email without problem: I created a new user asking WP to send an email, and the new user received the mail from WP. So, my configuration is OK for sending email.

    I work only once when I ran manually the backup.

    Any idea?

    Regards,
    Michel.

    #587340
    Michel Dessaintes
    Participant
    This reply has been marked as moderator-only.
    #587343
    Michel Dessaintes
    Participant

    Edit: Replace “I work only once” by “It worked only once” in my above post.

    Could you add an “Edit” button to this forum?

    #587422
    Bryle Crodua
    Moderator

    Hi Michel,

    Do you have an SMTP mail plugin installed on your website? If yes, can you please try to temporarily deactivate and see if you get the same issue.
    You can also try to troubleshoot if all other plugins are deactivated.

    If both attempts fails, please send us a copy of the backup log and we’ll investigate further.

    Thanks,
    Bryle

    #587601
    Michel Dessaintes
    Participant
    This reply has been marked as private.
    #588126
    Bryle Crodua
    Moderator

    Hi,

    Thank you!

    I noticed that you are still using 2.16.23.24. Can you please update to 2.16.26.24? See if that helps resolve the issue.

    Regards,
    Bryle

    #590226
    Michel Dessaintes
    Participant

    Hi,

    What is 2.16.23.24? Is it an IP address?
    What should I change?

    Regards,
    Michel.

    PS: Sorry for the delay, but your reply was considered as spam:

    X-Ham-Report:

    -3.5 IN_ABUSIX_WHITE RBL: Listed for spam.
    [162.243.227.219 listed in rblinv.jabatus]

    0.0 RCVD_IN_DNSWL_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to DNSWL wasblocked. See https://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information.
    [162.243.227.219 listed in list.dnswl.org])

    #590263
    Michel Dessaintes
    Participant

    OK, you was speaking about version nr!

    Actual is Version: 2.16.26.24, but I don’t know when your addon was updated. I supposed before your reply above.
    But I didn’t receive any email since the beginning (except after a manual backup).
    So this version does not solve my issue.

    Regards,
    Michel.

    #590964
    Bryle Crodua
    Moderator

    Hi Michel,

    Please can you run a new backup using the latest version? We’d like to see if there is any difference at all in the log that would help us find out the cause of the issue.

    Can you also try to temporarily deactivate these plugins – Check Email and Display wp_mail Error Messages?

    Regards,
    Bryle

    #591068
    Michel Dessaintes
    Participant
    This reply has been marked as private.
    #591312
    Michel Dessaintes
    Participant
    This reply has been marked as private.
    #591937
    Dee Nutbourne
    Moderator

    Hi,

    Please could you try adding the following to your wp-config.php (just above the database configuration), replacing the example URL:

    if(!isset($_SERVER['SERVER_NAME'] )) {
    $_SERVER['HTTP_HOST'] = $_SERVER['SERVER_NAME'] = 'https://example.com';
    }

    Best Wishes,
    Dee

    #591949
    Michel Dessaintes
    Participant

    Done.

    #592253
    Michel Dessaintes
    Participant
    This reply has been marked as private.
    #596367
    Michel Dessaintes
    Participant
    This reply has been marked as private.
Viewing 15 posts - 1 through 15 (of 19 total)
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