UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Error when Email backup log
Tagged: addin, extension, mail, SMTP, WP Mail SMTP
- This topic has 18 replies, 3 voices, and was last updated 4 years, 5 months ago by Michel Dessaintes.
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May 29, 2020 at 8:10 am #587339Michel DessaintesParticipant
Hi,
There is an error sending email of the backup log. The error is the following: (obtained via “Display wp_mail Error Messages” plugin)
WP_Error Object ( [errors] => Array ( [wp_mail_failed] => Array ( [0] => Invalid address: (setFrom) wordpress@ ) ) [error_data] => Array ( [wp_mail_failed] =…
My WP do send email without problem: I created a new user asking WP to send an email, and the new user received the mail from WP. So, my configuration is OK for sending email.
I work only once when I ran manually the backup.
Any idea?
Regards,
Michel.May 29, 2020 at 8:10 am #587340Michel DessaintesParticipantThis reply has been marked as moderator-only.May 29, 2020 at 8:12 am #587343Michel DessaintesParticipantEdit: Replace “I work only once” by “It worked only once” in my above post.
Could you add an “Edit” button to this forum?
May 29, 2020 at 11:37 am #587422Bryle CroduaModeratorHi Michel,
Do you have an SMTP mail plugin installed on your website? If yes, can you please try to temporarily deactivate and see if you get the same issue.
You can also try to troubleshoot if all other plugins are deactivated.If both attempts fails, please send us a copy of the backup log and we’ll investigate further.
Thanks,
BryleMay 29, 2020 at 4:29 pm #587601Michel DessaintesParticipantThis reply has been marked as private.May 30, 2020 at 2:46 pm #588126Bryle CroduaModeratorHi,
Thank you!
I noticed that you are still using 2.16.23.24. Can you please update to 2.16.26.24? See if that helps resolve the issue.
Regards,
BryleJune 2, 2020 at 4:23 pm #590226Michel DessaintesParticipantHi,
What is 2.16.23.24? Is it an IP address?
What should I change?Regards,
Michel.PS: Sorry for the delay, but your reply was considered as spam:
X-Ham-Report:
-3.5 IN_ABUSIX_WHITE RBL: Listed for spam.
[162.243.227.219 listed in rblinv.jabatus]0.0 RCVD_IN_DNSWL_BLOCKED RBL: ADMINISTRATOR NOTICE: The query to DNSWL wasblocked. See https://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information.
[162.243.227.219 listed in list.dnswl.org])June 2, 2020 at 5:14 pm #590263Michel DessaintesParticipantOK, you was speaking about version nr!
Actual is Version: 2.16.26.24, but I don’t know when your addon was updated. I supposed before your reply above.
But I didn’t receive any email since the beginning (except after a manual backup).
So this version does not solve my issue.Regards,
Michel.June 3, 2020 at 1:39 pm #590964Bryle CroduaModeratorHi Michel,
Please can you run a new backup using the latest version? We’d like to see if there is any difference at all in the log that would help us find out the cause of the issue.
Can you also try to temporarily deactivate these plugins – Check Email and Display wp_mail Error Messages?
Regards,
BryleJune 3, 2020 at 3:22 pm #591068Michel DessaintesParticipantThis reply has been marked as private.June 3, 2020 at 9:45 pm #591312Michel DessaintesParticipantThis reply has been marked as private.June 4, 2020 at 5:59 pm #591937Dee NutbourneModeratorHi,
Please could you try adding the following to your wp-config.php (just above the database configuration), replacing the example URL:
if(!isset($_SERVER['SERVER_NAME'] )) { $_SERVER['HTTP_HOST'] = $_SERVER['SERVER_NAME'] = 'https://example.com'; }
Best Wishes,
DeeJune 4, 2020 at 6:31 pm #591949Michel DessaintesParticipantDone.
June 5, 2020 at 6:20 am #592253Michel DessaintesParticipantThis reply has been marked as private.June 11, 2020 at 9:03 am #596367Michel DessaintesParticipantThis reply has been marked as private. -
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