Errors occurred when trying to connect to UpdraftPlus.Com

[DennisParticipant]

Hi there,

I’m currently experiencing a error message on my updraft plus plugin when I try to login with my account.

Errors occurred when trying to connect to UpdraftPlus.Com
cURL error 7: Failed to connect to 2400:cb00:2048:1::6819:9115: Network is unreachable

I’m not able to login to my account in the wordpress plugin + it’s not possible to connect to Dropbox. Any ideas?

Kind regards

[DennisParticipant]

Anyone?

[Dee NutbourneModerator]

Hi,

Apologies, this thread appears to have fallen through the gap.

Could you look at the serverinformation in the UpdraftPlus Advanced Tools tab, and send us a copy?
You can set your reply to ‘private’.

It is possible that the connection is being blocked by an outgoing firewall. Please could you ask your hosts/server admin to check the firewall logs?

Best Wishes,
David N

[DennisParticipant]

This reply has been marked as private.

[Dee NutbourneModerator]

Hi,

Could you try adding the following to your wp-config.php file:
define('UPDRAFTPLUS_IPV4_ONLY', true);

This will force UpdraftPlus to use IPv4 to connect to UpdraftPlus.com and remote storage locations. It is possible that the server has a problem with IPv6 connections.

Best Wishes,
David N

[DennisParticipant]

This reply has been marked as private.

[Dee NutbourneModerator]

This reply has been marked as private.

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