Extended license not showing on site

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Extended license not showing on site

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  • #269789
    Petra
    Participant

    Hi,
    this problem occurs for the second time now: After I pruchased the extended (for one more year) license for UpdraftPlus Multisite/Network, my wordpress dashboard still shows me the warning that the license expires in a few days. Even after refreshing everything the warning still exists. Last year I had the exact problem.

    Help would be greatly appreciated.

    Petra

    #270245
    Dee Nutbourne
    Moderator

    Hi Petra,

    Apologies, I have adjusted your license now.

    It appears that the renewal coupon was not applied. In the future, applying the ‘fortyoffrenewal’ coupon code at checkout will ensure that your purchase is marked as a renewal.

    Best Wishes,
    David N

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