Fail to Connect to Account

UpdraftPlus Home › Forums › Paid support forum – UpdraftPlus backup plugin › Fail to Connect to Account

  • This topic has 49 replies, 5 voices, and was last updated 11 years ago by udadmin.
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  • December 17, 2013 at 1:11 pm #18447
    udadmin
    Keymaster

    Hi Robert,

    I sent it to the same email address as before – was that not right? I didn’t see a different email address in your profile, so I assumed that you’d changed something at your company’s end in their mailserver. Please can you email me at contact at updraftplus dot com and tell me what email address you want me to use?

    David

    December 17, 2013 at 1:24 pm #18448
    udadmin
    Keymaster

    Hi Robert,

    I’ve received your mail and replied – do send me the Yahoo address if you like, as I can’t see anything different on your updraftplus.com profile, so am not sure where you’ve stored that address.

    David

    December 17, 2013 at 1:40 pm #18449
    Robert
    User

    Cool – I sent you a mail there about half an hour ago.

    December 17, 2013 at 1:42 pm #18450
    udadmin
    Keymaster

    Hi Robert,

    I received an email from your @bi… email address, and replied to that one. I’ve not had any email from an @yahoo address.

    David

    December 17, 2013 at 2:18 pm #18451
    udadmin
    Keymaster

    Hi Robert,

    I’ve emailed you the Dropbox link now.

    David

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