Fail updating on Azure

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  • #262997
    Philippe
    Participant

    Hello,

    We currently encounting an issue on our website backup.
    Indeed the extensions started to not working and not backuping anymore.

    Throughout the process we thought it was only a disk space issue but it wasn’t.

    This are the errors we’re encounting :

    Azure error: Could not create containers Unable to connect to ssl: ***
    Error: stream_socket_client(): unable to connect to ssl: ***
    (Unknown error) stream_socket_client(): Failed to enable crypto stream_socket_client(): SSL operation failed with code 1. OpenSSL Error messages: error:1408D13A:SSL routines:SSL3_GET_KEY_EXCHANGE:unable to find ecdh parameters (0, HTTP_Request2_ConnectionException) ***
    Erreur: Azure: Failed to upload backup ***

    PS: We updated the Wp version and the Azure on the latest versions but it still doesn’t work out.

    #263368
    Bryle Crodua
    Moderator

    Hi Philippe,

    Please could you send us a copy of the latest backup log? This can be found in the UpdraftPlus Existing Backups tab.

    The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

    Best Wishes,
    Bryle

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