Failed to open 'updraftplus' page

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  • #200949
    Olof
    Participant

    I have the same problem on only a few of my sites: the updraftPlus dashboard is unavailable. Safari presents me with a timeout or ‘dropped the connection’ and failed to open the page.

    I already reinstalled and updated the plugin, deactivated most or all of the other plugins but nothing works.

    I thought it could have something to do with the caching settings (wp-rocket) and the possibilities to combine scripts or put them at the bottom of a page but deactivating this plugin was no solution either.

    Any help is welcome.

    #201317
    Dee Nutbourne
    Moderator

    Hi,

    If possible, please could you try accessing the UpdraftPlus settings page via a different browser? Does this still give the same error?

    What version of UpdraftPlus is installed on the problem sites?

    Best Wishes,
    David N

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