FTP login Failure

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  • This topic has 1 reply, 2 voices, and was last updated 9 years ago by Dee Nutbourne.
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  • #132801
    vanja
    Participant

    Hi there,

    Suddenly my updraft backup is not working. Something about FTP login and Google Drive but I setup it correctly. There’s a folder destination in my FTP and I already have Google Access Token. I don’t why is that happening now.

    check this: https://snag.gy/EA0wh.jpg

    This my log file: https://pastebin.com/BvGmWzna

    #132864
    Dee Nutbourne
    Moderator

    Hi,

    As both methods are failing, there may be a problem with outgoing connections on your site. Ask your host to investigate to see if there are any DNS or networking issues, and to check that the connections are not being blocked by a firewall.

    You should also double check your FTP credentials to make sure they are correct.

    Best Wishes,
    David N

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