I get errors in UpDraft Central but backups are being made

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  • This topic has 4 replies, 3 voices, and was last updated 5 years ago by nmminc.
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  • December 22, 2019 at 7:45 pm #481978
    nmminc
    Participant

    Hi,

    I’m seeing errors such as “connection timed out, check logs” in UpDraft Central, but I checked both my OneDrive and UpDraft backups and it looks like the backups are being made. Could you provide more info as to why I’m getting these timeout errors, and if these are something to be concerned about?

    Thanks!

    December 23, 2019 at 12:05 pm #482266
    hmane
    Moderator

    Hi there!

    Could you send me a copy of your server’s PHP Error log?
    You can find this log through your web hosting control panel (typically cPanel). If you are unsure where to find the PHP Error log, you can ask your hosts to provide it.

    Best Wishes,
    Harshad

    December 23, 2019 at 6:17 pm #482425
    nmminc
    Participant
    This reply has been marked as private.
    December 23, 2019 at 6:41 pm #482432
    Bryle Crodua
    Moderator

    Hi,

    Please use an online service such as Dropbox or Pastebin, and post the link here.

    Regards,
    Bryle

    December 23, 2019 at 10:50 pm #482505
    nmminc
    Participant
    This reply has been marked as private.
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