iThemes Security connection issue

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  • This topic has 3 replies, 3 voices, and was last updated 10 months, 1 week ago by Anthonius Alfred Andreas.
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  • February 13, 2024 at 10:07 am #2041324
    Florent PAILLEREAU
    Participant

    Hi,

    Updraft Central cannot connect to my site when iThemes Security is enabled.
    I tried the mothership connection too but with no success.
    I tried to whitelist IPs and hosts, but doesn’t work either.
    What can i do ?
    Thanks

    February 13, 2024 at 10:07 am #2041325
    Florent PAILLEREAU
    Participant
    This reply has been marked as moderator-only.
    February 21, 2024 at 7:13 pm #2049273
    Vanessa
    Moderator

    Sincere apologies for the delay, I have asked our developer to look at this.

    February 22, 2024 at 10:35 am #2049870
    Anthonius Alfred Andreas
    Moderator

    Hi Florent,

    Regarding the iThemes security plugin, is this the plugin you’re referring to: https://wordpress.org/plugins/better-wp-security/

    Also, can you confirm that when you have the plugin deactivated, you can then connect to your website through UpdraftCentral without any issue?

    Thanks
    Anthon

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