License not updated automatically?

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  • March 9, 2016 at 4:21 am #146730
    Valeriia
    Participant

    Hello,

    I extended my license in the January by the promo action. Now the term of my first license is finished, and the plugin displays messages like I don’t have a premium account.

    Please advise.

    Thanks.

    March 9, 2016 at 9:11 am #146747
    udadmin
    Keymaster

    Hi,

    Please can you fill out this form? Then we’ll have the details, and can look into it:
    https://updraftplus.com/paid-support-requests/

    David

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