License Stuck?

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  • This topic has 7 replies, 3 voices, and was last updated 3 years ago by William Alberto.
Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 6, 2021 at 2:49 am #1296219
    gb
    Participant

    Although my license is active, I get the following error message – “Your paid access to UpdraftPlus updates for this site has expired. You will no longer receive updates to UpdraftPlus. To regain access to updates (including future features and compatibility with future WordPress releases) and support, please renew.”

    Please advise / assist.

    December 6, 2021 at 2:49 am #1296220
    gb
    Participant
    This reply has been marked as moderator-only.
    December 6, 2021 at 3:50 am #1296239
    Bryle Crodua
    Moderator

    Hi,

    Apologies, it appears that the old license were stuck on your account. I have removed them now and the renewal message should also disappear from your sites.

    Best Wishes,
    Bryle

    December 6, 2021 at 4:00 am #1296246
    gb
    Participant

    Thanks but the message is still there.

    December 6, 2021 at 9:09 am #1296418
    Bryle Crodua
    Moderator

    Hi,

    Could you try to refresh your connection through the ‘Premium/Extensions’ tab?
    Let us know if that helps.

    Regards,
    Bryle

    December 7, 2021 at 9:06 am #1297238
    William Alberto
    Participant

    Hi Support,
    I would like to realise this page: https://pvmm.at That page does not exist any more. Could you please realise for me? Thanks

    William

    December 7, 2021 at 5:08 pm #1297535
    Bryle Crodua
    Moderator

    Hi William,

    I have removed the site form your license list now.

    Best Wishes,
    Bryle

    December 8, 2021 at 8:42 am #1298196
    William Alberto
    Participant

    Thanks a lot Bryle!

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