Lifelong or not?

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  • #162727
    Charles
    Participant

    Hi
    I got a reminder within WP to renew Updraftplus soon. But I thought I had purchased or upgraded to a lifelong license including support. Could you please check if this is so and what I need to do?

    Thank you kindly
    Charles Biaggi

    #162783
    udadmin
    Keymaster

    Hi Charles,

    I can confirm that your purchase included access to updates to future releases of UpdraftPlus for 12 months, and access to our personal support channels for 12 months (we’ve never sold packages with access to lifetime personal support; and we stopped selling lifetime updates in August 2013, a couple of years before your purchase – https://updraftplus.com/lifetime-updates-policy/. ) Installed versions, of course, can carried on being used for life.

    Best wishes,
    David

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