Login Redirect to old site.

[SenaParticipant]

Hi there,

Just did my first migration and so far so good, just one major problem….. -(

After everything had completed in the restore functions I see the old site at the new address, but when I go to log in to the admin dashboard it redirects me back to the old sites address login?

I see the migrator has not updated the wp-admin page link?

What should I do as I cannot access the new site’s admin area?

Cheers.

[SenaParticipant]

Just a bit more information, I get get redirected back to the old sites admin dashboard after login etc. ie i cannot access the new sites url dashboard as it keeps redirecting me.

AS a note I also tick “core wordpress files” in the back up. All the back up and restore went well with no errors and I did tick the “find and replace” option in the restore process.

Cheers.

[SenaParticipant]

Also as a note, and I may be missing something here, but I could not find the search function for the forum? tried to solve the issue myself this way but couldn’t search the forum for my problem. Just thought I would let you know.

Cheers.

[SenaParticipant]

No need to attend to this, I sorted this one out. Thanks. I think it was the wordpress core backup thing… not sure.

cheers.

[udadminKeymaster]

Hi Signe,

Glad you got it fixed. If you still have trouble, send us the log file and database backup – then we can read them and see what’s going on.

Best wishes,
David

[mcjohnson5455Participant]

I am having problems with this it is re-directing to old site migration not working. I clicked search and replace and everything redirecting back to old site.

[udadminKeymaster]

Hi Melissa,

I can’t find a purchase from you within the last 12 months in our system – which is necessary to qualify for personal support here (all purchases include 12 months of support).

If you have a qualifying purchase, then please can you fill in the support form at: https://updraftplus.com/paid-support-requests/ ?

Best wishes,
David

[mcjohnson5455Participant]

I cant find my purchase information but it has been more than a year I believe. Does that mean the plugin no longer works?

I am not understanding why the migration is not working.

Thank you!

[udadminKeymaster]

Hi Melissa,

The plugin functionality is not changed after 12 months, no.

This forum is only for the support of customers with current paid-up support subscriptions, though – it’s not an all-comers forum. (It’s staffed by people on salaries that need to be funded!).

Best wishes,
David

[mcjohnson5455Participant]

I now have a purchase within the last 12 months. I purchased the same migrator add-on that I purchased in July of last year just so that I can post here and get help for my issue.

So here we go again

I am having problems with this it is re-directing to old site migration not working. I clicked search and replace and everything redirecting back to old site.

Thank you!

[udadminKeymaster]

Hi Melissa,

Thank you – you’ve lodged a support ticket in our system, so I will respond to that rather than in this thread.

Best wishes,
David

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