Migration Fail and no longer access the site (both front & backend)

[Kenneth LeeParticipant]

Hello,

I have tried to clone a site from production to development.
But the migration failed. Then I can no longer access both the frontend and backend of the development site.
When I try to access the development site. It shows:

“This page isn’t working
(DOMAIN of my development site) redirected you too many times.
Try clearing your cookies.
ERR_TOO_MANY_REDIRECTS”

I will post the link to dl the log file in next comment.
Could you please advice what should I do in order to retry the cloning?

Thanks a lot!

[Kenneth LeeParticipant]

This reply has been marked as private.

[Dee NutbourneModerator]

Hi,

From the log, it appears that the ‘search and replace URL in database’ option was not selected from the migration restoration.

Please could you follow through this guide:
https://updraftplus.com/faqs/migrated-site-searchreplace-database-can-now/

It also appears that UpdraftPlus was not able to restore the mu-plugins.
Please could you create the ‘mu-plugins’ folder in wp-content manually via FTP, then restore the backup?

Best Wishes,
David N

[Kenneth LeeParticipant]

Hi David,

Thanks for answering.

But there was no checkbox for me to ‘search and replace URL in database’ when restoring my backup. However, it did show “Warnings:
Warning: This looks like a migration (the backup is from a site with a different address/URL, https://hkfyg.org.hk).”
p.s. the site i am doing the restore work is hkfyg2.org.hk

So how can I make the checkbox appear?

[Dee NutbourneModerator]

Hi Kenneth,

Please could you send me the current version number for UpdraftPlus?

Best Wishes,
David N

[Kenneth LeeParticipant]

Oh sry David,

Yes I find out that my version of updraft is too old so the checkbox is not being shown.
I am trying to start a new cloning again.

Hope there got no errors this time.
Thanks for quick reply.

K.

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