Migration not working

[jeremy32Participant]

I’ve been using UpdraftPlus flawlessly for months now.

I’m running a live version on our 3rd party hosted server and a local version on my machine that I use to install updates and test before pushing to the live site.

Just yesterday I went to push my updates to the live site and the migration utility will not complete. It zips the files but when it goes to send them it will not complete. I’ve tried numerous times. Even reverted back and re-updated the plugins. Still no success.

Here is the link to my log file

[Bryle CroduaModerator]

Hi Jenny,

It shows that the backup process is timed out or killed off.

Could you try to reduce the backup archive split size. This will split the backup into smaller, more manageable files.

To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 100Mb, save your settings and run a new backup.

Does the backup completes now?

If the backup still could not complete, please ask your hosts/server admin again to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

Kind Regards,
Bryle

[Author]

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