multiple sites show my license is expireed

[david.wischmeierParticipant]

I renewed my subscription but multiple sites continue to show I am expired even though it is in fact renewed under my subscriptions.
I uninstalled cleared cache and reinstalled/logged in with my credentials. Message continues to appear. Is there a problem with the license server?

[Bryle CroduaModerator]

Hi,

Apologies.
To further check on this, could you provide us your UpdraftPlus account email?

Regards,
Bryle

[david.wischmeierParticipant]

This reply has been marked as private.

[Bryle CroduaModerator]

Hi,

It appears that our licencing server did not recognise your purchase as a renewal.
I have adjusted your licences, so the renewal message should now disappear. If this does not happen automatically, you can refresh your connection through the ‘Premium/Extensions’ tab.

Best Wishes,
Bryle

[david.wischmeierParticipant]

Dismissed, refreshed, and reactivated add-ons. Confirmed. Thank You

[Bryle CroduaModerator]

Hi,

Great! Glad it is fixed now.

Thanks,
Bryle

[Author]

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