No response on support ticket for more than a month

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  • This topic has 2 replies, 2 voices, and was last updated 5 months ago by Vanessa.
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  • July 13, 2024 at 11:40 am #2180869
    Benjamin Karlog
    Participant

    Hello

    I have a ticket #47493 where I have been wating a very long time for a response? Please check it.

    Best regards Benjamin

    July 13, 2024 at 11:40 am #2180870
    Benjamin Karlog
    Participant
    This reply has been marked as moderator-only.
    July 15, 2024 at 6:36 pm #2182691
    Vanessa
    Moderator

    Hi Benjamin,

    It looks like you have been receiving support from my colleague but we were having some issues with your emails bouncing.
    It looks like we have been in communication with your on our support desk since June the 4th

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