No Update from Plug ins possible

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Viewing 8 posts - 16 through 23 (of 23 total)
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  • March 29, 2023 at 8:34 pm #1750649
    Vanessa
    Moderator

    Hi,

    Your Cron Events actually look fine.
    Can you try running a manual backup with the site loaded on your screen, does it complete?

    March 29, 2023 at 8:42 pm #1750662
    frank.mertens
    Participant

    Hi Vanessa, I do not know exactly what you mean? If I make a manual backup once a week, then everything is okay.

    March 30, 2023 at 9:07 pm #1751945
    Vanessa
    Moderator

    Hi Frank,

    If a manual backup is working then your issue is likely due to low visitor numbers at the time of the backup.
    UpdraftPlus can only make a backup when WordPress is loaded into Memory.  This normally happens when someone visits the site. 

    I would recommend setting up a number of dummy visits to the site via an external cronjob.
    These are automated tasks performed by the server.

    You will need to set up an automated task to visit your site (please set the cron job to visit: http://yourdomain.com/wp-cron.php?doing_wp_cron )every 5 – 10 minutes (This will also keep the rest of your WordPress scheduler running):

    Your hosts may have a tool to set up a cronjob, or you can use an online  tool such as EasyCron

    March 31, 2023 at 6:44 am #1752324
    frank.mertens
    Participant

    Hi Vanessa,

    That can’t be the reason! The problem also occurs on other pages that have significantly more traffic. Updraft also works on pages with less traffic.

    The problem occurred in the course of the security problem, i.e. with the version that had a security hole. Since then, I have to deactivate Updraft in order to update a plugin. When I click on Update Plugin in WP, the backup starts and is carried out, but the plugin is not updated.

    Regards, Frank

    March 31, 2023 at 1:30 pm #1752699
    frank.mertens
    Participant
    This reply has been marked as private.
    April 6, 2023 at 9:08 pm #1759400
    Vanessa
    Moderator

    Hi,

    Sincere apologies for the delay and inconvenience this has caused you.
    I have been able to recreate the issue and I have asked our development team to look into it. We should have a fix for this shortly.

    April 11, 2023 at 9:09 am #1763537
    frank.mertens
    Participant

    Hi Vanessa,

    thanks for the info. Please give me an info when it is fixed. Assume with the next update.

    Thanks, Frank

    April 13, 2023 at 1:53 pm #1765997
    Vanessa
    Moderator

    Hi Frank,

    It should be with the next update.

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