Not expired

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  • #284238
    Jacalyn
    Participant

    My license hasn’t expired as I renew it nearly a month ago but the damn nagging screen won’t go away and I’m getting emails saying it’s expired. HELP!

    #284251
    Dee Nutbourne
    Moderator

    Hi,

    Apologies, it appears that the licensing server did not recognise the purchase as a renewal.

    I have adjusted your license to correctly reflect the renewal.
    The message should stop displaying on your site now.

    Best Wishes,
    David N

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