Onedrive Auth failed

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #506224
    Ian
    Participant

    HI, I’m receiving the following error:

    Success: you have authenticated your OneDrive account. However, subsequent access attempts failed:
    An error response was received; HTTP code: not_authed CF-Ray: 55eef4cded68f417-LHR

    I’ve complied the online form to unlock my IP as per other posts, but still no luck, please could you investigate?

    Ian

    #506349
    Bryle Crodua
    Moderator

    Hi,

    Can you please try to Wipe settings from UpdraftPlus > Advanced tools > Wipe Settings, Click the Wipe settings button.

    Then go to UpdraftPlus > Settings, re-authenticate to OneDrive account and save the settings.

    Check if this helps to fix the issue.

    Regards,
    Bryle

    #506512
    Ian
    Participant

    NO, I’m afraid, I receive the same error:

    Success: you have authenticated your OneDrive account. However, subsequent access attempts failed:
    An error response was received; HTTP code: not_authed CF-Ray: 55f3893219a0dc3b-LHR

    #507248
    Bryle Crodua
    Moderator

    Hi,

    It appears that your IP address has been blocked by CloudFlare. Please can you enter your IP address here to unblock – https://updraftplus.com/unblock-ip-address/

    Can you also make sure that UpdraftPlus IP address is not blocked by your server?
    These are UpdraftPlus IP address:
    – 104.24.21.71
    – 104.24.20.71
    – auth.updraftplus.com

    Regards,
    Bryle

Viewing 4 posts - 1 through 4 (of 4 total)
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