OneDrive not correct

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  • #282150
    Lenka
    Participant

    Hi, I’m not able to finish my OneDrive setting.

    It always finish with: “OneDrive authorisation failed: OneDrive service error: N”
    although I’m logged correctly on my OneDrive account.

    Thanks a lot for you advice.

    pH

    #282166
    udadmin
    Keymaster

    Hi Lenka,

    This happens when a security module on the webserver – e.g. mod_security or Suhosin – decides to strip out some of the information that came back from the authorisation process, on the grounds that it looked long and different from normal traffic. You need to disable any such modules, or ask your web server administrator to do so.

    David

    #282169
    udadmin
    Keymaster

    I think it can also happen if there is an outgoing firewall on the webserver that prevents traffic reaching OneDrive. (Separate from whether your web browser can reach OneDrive, which it can, to get this far).

    David

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