Problem restoring/migrating

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  • #295727
    David159
    Participant

    I have moved servers and am attempting to restore/migrate a backup of my WP site.

    I seem to successfully restore everything except the DB file, even the very large upload file. But when I try to restore/migrate the DB file, after a fairly long wait, nothing much has happened.

    Note the word “much”. My user accounts have been activated. But not the very many posts, huge number of media files, or posts.

    I’m not sure which is the log file, I’m hoping I’ll get an option to attach files when I save this.

    #295728
    David159
    Participant

    Umm, I’ve seen other posts with attached files, how do I do that?

    #295813
    Bryle Crodua
    Moderator

    Hi David,

    You can find this log in the ‘wp-content/updraft’ directory of your new site location.
    You can send the log file as an attachment or copy the contents into an online tool (such as https://pastebin.com/ )

    Best Wishes,
    Bryle

    #295869
    David159
    Participant

    Please advise where/how to attach the file. You say it can be sent as an attachment. But, as I said above, I don’t see how to do so.

    #295936
    Bryle Crodua
    Moderator

    Hi David,

    Apologies, please use an online tool such as https://pastebin.com/ or Dropbox and paste the link here so we can access the log.

    You can send us the migration log as an attachment if you use our customer support form here -https://updraftplus.com/paid-support-requests/.

    Regards,
    Bryle

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