Problem to connect to premium account

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Problem to connect to premium account

  • This topic has 3 replies, 3 voices, and was last updated 3 months ago by Laura Malet.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #2247015
    Laura Malet
    Participant

    Hi,
    I have a problem on two sites on which I have just installed the UpDraft+ premium plugin.

    I have the same error message on both:
    “An error message has been received; HTTP code: 403 CF-Ray: 8c5a07556bc7639b-LHR IP: 141.94.87.67
    This most likely assumes that you are sharing a web server with a hacked website that has been used in previous attacks.
    To remove a block, please go here. Your IP address: 141.94.87.67”

    I don’t understand. I looked at your page, but I don’t meet what is described (blacklist or other).
    Any idea?

    Thanks!

    #2247016
    udadmin
    Keymaster

    Your post contains a link that contains a link with wp-admin in it, linking to a WordPress admin dashboard. Such links can only be accessed by someone who is logged into WordPress. If you are wanting us to visit your WordPress admin dashboard, then please make a private reply with the necessary credentials (do not post them in a public post). Otherwise, please post again to confirm that no credentials are needed for us to visit the link.

    #2247017
    Laura Malet
    Participant
    This reply has been marked as moderator-only.
    #2247204
    Vanessa
    Moderator

    Hi,

    I have whitelisted your IP, can you check again?

    #2247817
    Laura Malet
    Participant

    Thank you Vanessa, it’s work now!

Viewing 5 posts - 1 through 5 (of 5 total)
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