Pruning makes my backup "Not Finished"

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  • February 18, 2016 at 8:36 pm #144311
    Brent
    Participant

    One of our website is having issue with the backup. Everytime I try to do a backup, it fails to complete the Pruning of the old folders after 10 try. How do I get pass this or solve this issue?

    February 18, 2016 at 8:54 pm #144313
    Brent
    Participant

    Pruning old backup sets is the step it freezes at.

    February 19, 2016 at 5:58 pm #144426
    udadmin
    Keymaster

    Hi,

    Please can you provide a link to your log file for the problematic backup? (You can download it from the “Existing Backups” tab of your UpdraftPlus settings page).

    It’ll be too long to paste into the forum here, but you can download it to your computer, and share it with Dropbox, or paste it in pastebin.com, or any similar service, and post the link here.

    Best wishes,
    David

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