Refund, backup not completing

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  • September 3, 2018 at 8:51 am #303048
    omar4
    Participant

    Hello,

    Bought updraft backup plugin but it seems not to complete when trying to backup, Saw that others had same problem..

    I would like to refund, found a way to backup at my host instead.

    Br, Omar

    September 3, 2018 at 4:49 pm #303165
    Dee Nutbourne
    Moderator

    Hi Omar,

    Apologies that the plugin did not meet your expectations.

    Please could you open a support ticket here:
    https://updraftplus.com/paid-support-requests/

    I’m afraid that we cannot process refunds via the forums.

    Best Wishes,
    David N

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