Regarding changes to contract details

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  • January 19, 2024 at 6:49 am #2016327
    Takashi Iwamatsu
    Participant

    Hi,

    I have two licenses.
    #1853275, #1472414
    I would like to cancel #1472414, but it is a subscription. Please tell me how to change to manual.

    Regards,
    Takashi

    January 19, 2024 at 6:49 am #2016328
    Takashi Iwamatsu
    Participant
    This reply has been marked as moderator-only.
    January 19, 2024 at 12:26 pm #2016597
    Bryle Crodua
    Moderator

    Hi Takashi,

    I’ve checked your account and it shows you don’t have any active subscriptions.
    What you have is with ‘Manual’ renewal option.

    Kind Regards,
    Bryle

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