Renewal

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  • #184119
    Laurence
    Participant

    I was obviously too quick to renew my contract with Updraft as I have lost a months worth due to the fact that the renewal is dated from the date I paid, not the date of renewal.
    It seems reasonable that my new renewal date should be 5th January on the expiry of the last year’s contract, not 8th December as it is now.

    #184139
    Dee Nutbourne
    Moderator

    Hi Laurence,

    I have checked your account, and it appears that your licences are due to expire on the 5th January 2018.
    You can check your licences here: https://updraftplus.com/my-account/my-add-ons-and-support/

    Best Wishes,
    David N

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