- This topic has 1 reply, 2 voices, and was last updated 6 years, 6 months ago by Bryle Crodua.
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I tried on two earlier occasions to renew my license using the 40% off coupon code. However, both times, it filled my cart with an upgrade to Enterprise, which is not what I wanted and it would not work for me.
I went in today to try once again to renew my license on 4/27/18 (my license renews on 4/28/18). However, when I went in to renew, it had already auto-renewed and did not give me the 40% discount. Instead, it gave a discount of $29 (20%). Please advise on how to proceed.
Thanks so much!
Hi,
Did you purchase using the same UpdraftPlus.com account or did you create a new one?
Checking on our records, it shows that there was no previous purchase under the account that you used.
Regards,
Bryle
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