Renewal notice still showing after I paid

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  • Author
    Posts
  • February 10, 2017 at 10:06 am #193504
    Kevin
    Participant

    I renewed my updraftplus and wordpress still has the message saying to renew.
    When will it be removed?

    February 10, 2017 at 10:21 am #193511
    Bryle Crodua
    Moderator

    Hi Kevin,

    Please could you open a support ticket here: https://updraftplus.com/paid-support-requests/

    Best Wishes,
    Bryle

    February 10, 2017 at 10:22 am #193512
    Kevin
    Participant

    Yes I just did.

    February 10, 2017 at 10:49 am #193520
    Kevin
    Participant
    This reply has been marked as private.
    February 10, 2017 at 7:10 pm #193601
    Dee Nutbourne
    Moderator

    Hi Kevin,

    Your licences have now been adjusted to correctly reflect your purchase.
    Please could you refresh the connection to your account in the UpdraftPlus Premium/Extensions tab?

    Best Wishes,
    David N

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Viewing 5 posts - 1 through 5 (of 5 total)
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