Restore button doesn’t work :/

UpdraftPlus Home Forums Paid support forum – UpdraftPlus backup plugin Restore button doesn’t work :/

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  • #547766
    Julien LECONTE
    Participant

    Title says it all, there’s no way I can restore a backup (and I really need to do that) because suddently the css seems off and the restore button doesn’t work:

    https://ibb.co/3f3hvWc

    Any idea on why it displays like this and/or how to fix it?

    I’ve tried clearing the cache and all, nothing changes -_-

    Any help would be much appreciated… :/ Thx

    #548497
    Bryle Crodua
    Moderator

    Hi,

    Please may I know which version of UpdraftPlus are you using please?
    Can you also try to temporarily deactivate all the other plugins?

    Regards,
    Bryle

    #548539
    Julien LECONTE
    Participant

    Hi Bryle,

    I just bought updraftplus-with-migrator.2.16.23 so I guess it should be ok with the last WP version ? The Free version was ok until 5.3, idk what happened…

    Anyway, I had to put down the website because it got hacked. My only solution was to back it up with your plugin.

    Thx

    #549139
    Bryle Crodua
    Moderator

    Hi,

    Thanks for the info.

    There could be possible conflict with UpdraftPlus and other plugins you are using. Try to temporarily deactivate the other plugins and see if that allows you now to click the button.

    Regards,
    Bryle

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