Restore dropbbox back-up without acess to plugins folder?

[LesleyParticipant]

Hi there,
I am getting the following error:
– when I go to the network plugins folder in my multi-site, there is a blank white screen saying “File not found”
– this page: http://www.domain.com/wp-admin/network/plugins.php
I’ve tried removing all the plugins from the plugins folder, with the view to putting them back in one by one (as I think it might possibly be a plugin update that caused it), but even when I remove all the plugin folders from /htdocs/main/wp-content/plugins, the page won’t load?!!!
Please help!
I have a back-up saved in my dropbox, how do I restore it if I can’t see the plugins page?
Cheers

[udadminKeymaster]

Hi Lesley,

Please can you explain how the issue you’re having relates to UpdraftPlus? The problem description doesn’t mention UpdraftPlus anywhere, so I’m not sure how to read it!

Many thanks,
David

[Author]

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