Restore Failing

[nextlevelParticipant]

I did a restore on the same host from one domain to another and I had no issues.

I did a restore on the same host from one domain (same one as above) to a subdomain and I get the following error:

Warning: copy(): The first argument to copy() function cannot be a directory in /home3/ll4htj83/intranet.awesomemode.com/wp-admin/includes/class-wp-filesystem-direct.php on line 243
Move /home3/ll4htj83/intranet.awesomemode.com/wp-content/mu-plugins -> /home3/ll4htj83/intranet.awesomemode.com/wp-content/mu-plugins-old: Failed. Destination Directory UID=504, GID=513. Effective/real user IDs of the current process: 504/504. Effective/real group IDs of the current process: 513/513.
Error message: Could not move old files out of the way. You should check the file ownerships and permissions in your WordPress installation (/home3/ll4htj83/intranet.awesomemode.com/wp-content/mu-plugins)
Restore failed…

Move /home3/ll4htj83/intranet.awesomemode.com/wp-content/mu-plugins -> /home3/ll4htj83/intranet.awesomemode.com/wp-content/mu-plugins-old: Failed. Destination Directory UID=504, GID=513. Effective/real user IDs of the current process: 504/504. Effective/real group IDs of the current process: 513/513.

I don’t understand why moving it to another domain on the same host worked but moving it to another subdomain on the same host failed. Any ideas what the problem is?

Thanks!

[Bryle CroduaModerator]

Hi,

There appears to be a file permission/ownership issue, meaning UpdraftPlus or WordPress does not have the correct read or write permission to a certain folder or file.

The following article on Smashing Magazine is a good guide as to the file permissions/ownerships that are required for WordPress: https://www.smashingmagazine.com/2014/05/proper-wordpress-filesystem-permissions-ownerships/#file-and-folder-ownership-for-wordpress

Kind Regards,
Bryle

[nextlevelParticipant]

Thank you Bryle. I am updating all permissions on the subdomain I am migrating to. Do I need to update all permissions on the subdomain migrating from as well and then start the migration from scratch (so that it uses a copy with the correct permissions)?

[nextlevelParticipant]

So I redid all the permissions. It did not work. So I deleted every thing where I was migrating to and started fresh and failed again… then I did it a couple more times and it failed every time. Then I did this:

Hostgator, for some crazy reason, likes to setup their default wordpress installation with dashboard>settings>permalinks>Custom Structure. I switched Custom Structure to Post Name and saved before migrating to it.

And the migration worked.

No idea why that worked. Any ideas?

[Dee NutbourneModerator]

Hi,

It is possible that the default installation contained a custom .htaccess file that included a rule that was causing the issue. Overwriting the permalink structure may have overwritten that rule.

Best Wishes,
David N

[Author]

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